Last Updated: September 2026
Welcome to Sarangi OralCare (referred to as “we,” “our,” or “us”). We operate the e-commerce website [https://sarangioralcare.in] (the “Site”) to provide premium, eco-friendly oral care solutions. We are highly committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, set up an account, or make a purchase from our store.
1. Information We Collect
We collect information that you directly provide to us, as well as data gathered automatically when you browse our Site.
- Personal Information You Provide: When you create an account, purchase products (such as our bamboo toothbrushes or neem tongue cleaners), subscribe to our newsletter, or contact support, we collect:
- Full Name
- Billing and Shipping Addresses
- Email Address
- Phone Number
- Payment Details: Payment transactions are handled securely through third-party payment gateways (like Razorpay). We do not store or collect your complete credit card or net banking details on our servers.
- Automated Information: When you access the Site, we automatically collect details like your IP address, browser type, device information, operating system, and data about how you interact with our product pages.
2. How We Use Your Information
We use the collected information for various professional and operational purposes, including:
- To process, package, ship, and deliver your orders.
- To send you order updates, tracking details, and transactional messages.
- To manage your customer account and provide dependable customer support.
- To process secure payments and prevent fraudulent transactions.
- To send promotional emails, special offers, and newsletters (you can opt-out at any time).
- To analyze website traffic and performance to improve your shopping experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We only share information with trusted third-party service providers who assist us in operating our business:
- Logistics & Delivery Partners: To safely ship and deliver your oral care packages to your address.
- Payment Gateways: To process payment transactions via secure, encrypted channels.
- Analytics & Technology Providers: To help us host our website, monitor security, and optimize page performance.
All third-party partners are strictly required to protect your data and are prohibited from using it for any other purpose.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. Cookies help our website remember the items in your shopping cart, understand your preferences based on previous site activity, and gather aggregate data about site traffic. You can choose to disable cookies through your browser settings, but doing so may limit some functionalities of our store.
5. Data Security
We implement robust administrative, technical, and physical security measures to protect your personal information. When you submit sensitive information via the website, your data is protected both online and offline using industry-standard Secure Socket Layer (SSL) encryption technology.
6. Your Privacy Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete personal information.
- Request the deletion of your personal account data, subject to legal or transactional obligations (such as completing an ongoing order shipment).
- Opt-out of receiving marketing and promotional communications at any time by clicking the “Unsubscribe” link in our emails.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on this page. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Sarangi OralCare
- Email: contact@sarangioralcare.in
